On-Call Rosters

An On-Call Roster (often simply called "roster" for short) is simply a group of users in a specific order. Rosters are used for alarm notification. Alarm pipelines' notification blocks must choose an on-call roster which defines the users to notify for that notification block.

It is important to remember that when an on-call roster is used for alarm notification, only those users on the roster whose schedules are active will actually be notified.

You can define rosters via the Gateway's web configuration interface under Configure > Alarming > On-Call Rosters. Adding users to the rosters is done via picking a user source, and then dragging the users into the roster. Once in the roster, you can drag them up and down to define the order.

Roster management can also be exposed to users inside a  Vision Client by using the Roster Management Panel component. This component can re-arrange and add/remove users to any defined roster.